Inside Sales Manager – Aftermarket

Role Overview

The Inside Sales Manager, Aftermarket is a results-driven commercial leader responsible for transforming Harsco Rail’s inside sales organization from a primarily reactive, transactional sales function into a proactive, customer-focused, revenue-generating team.

What You Will Do

The primary responsibility of this position is to drive sustainable behavioral change within the existing sales organization by establishing structured sales processes, implementing consistent customer follow-up procedures, developing employee selling capabilities, and creating a culture of commercial accountability.

Why It Might Be a Fit

Success in this position will require a hands-on leader capable of challenging established behaviors, coaching employees through organizational change, and implementing measurable performance standards that translate sales activities into profitable revenue growth.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Management, or a related field, or equivalent combination of education and relevant commercial leadership experience
• 5+ years of experience in inside sales, aftermarket sales, industrial distribution, customer development, or commercial management
• Demonstrated success leading sales teams, improving commercial performance, and implementing structured sales processes
• Experience driving organizational change and transitioning teams from reactive customer service activities toward proactive sales engagement
• Proven ability to develop employees through coaching, performance management, and accountability
• Experience establishing quotation follow-up procedures, sales activity standards, and pipeline management processes
• Working knowledge of industrial aftermarket sales, replacement parts, customer purchasing behavior, and competitive pricing dynamics preferred
• Proficiency with Microsoft Office, CRM systems (e.g., Salesforce or similar), and sales performance reporting tools
• Strong analytical, organizational, communication, and problem-solving capabilities
• Ability to collaborate effectively across outside sales, customer service, operations, supply chain, and commercial leadership
• Railroad, rail transit, industrial capital equipment, or aftermarket experience strongly preferred