Technical Customer Success Manager

Role Overview

Eon is looking for a Technical Customer Success Manager with strong cloud and infrastructure experience and a commercial mindset. This is a deeply technical, hands-on role.

What You Will Do

Own technical onboarding, build lightweight technical solutions, and help customers get value from EON quickly, while identifying opportunities to grow the relationship.

Why It Might Be a Fit

You’ll work closely with customers on real technical problems, have direct influence on the product, and take ownership in a growing company.

Requirements

• 3+ years in a technical, customer-facing role (CSM, TAM, Solutions Engineer, or similar)
• Strong hands-on cloud experience and comfort working directly in customer environments
• Ability to write scripts (Python, Bash, PowerShell) and work with Terraform
• Experience supporting enterprise customers and complex organizations
• Background in data protection, backup, disaster recovery, analytics, or AI/ML infrastructure

Benefits

• Competitive Salary
• Equity
• 401(k) Program & Company Match
• Health, Dental, Vision, and Life Insurance
• Short Term and Long Term Disability
• Commuter Benefits
• Autonomous Work Environment
• In-Office/Home Office Setup Reimbursement
• Time Off (PTO) + Holidays

Tagged as: Python