Customer Operations & Installation Coordinator

Hybrid Full TimeCalifornia, United StatesEpson

Role Overview

The Commercial Customer Operations & Installation Coordinator serves as the central operational point of contact for Epson’s Commercial & Industrial businesses, providing end-to-end coordination and support across Sales, Service, Logistics, Finance, and Customer Operations.

What You Will Do

Manage customer onboarding activities, maintain accurate customer account information, coordinate customer communications, and support Sales as needed on customer welcome calls and follow-up communications.

Why It Might Be a Fit

The ideal candidate will have strong organizational and project coordination skills, experience supporting customer onboarding, account management, or business operations, and excellent communication and relationship-management skills.

Requirements

  • Strong organizational and project coordination skills
  • Experience supporting customer onboarding, account management, or business operations
  • Excellent communication and relationship-management skills
  • Ability to maintain accurate customer information and documentation
  • Proactive problem-solving and risk identification skills

Benefits

  • Comprehensive medical, dental, vision, and prescription drug coverage
  • Generous paid time off, including sick time, vacation, and holidays
  • Income protection plans, including life insurance and short-term and long-term disability programs
  • 401K plan with company matching
  • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts

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To apply for this job please visit jobs.epson.com.

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