Customer Success Manager

Role Overview

Supporting a growing network of schools across Western Australia, this role is focused on helping schools successfully onboard, adopt and maximise the value of an innovative, AI-powered teaching and learning platform.

What You Will Do

Managing relationships with schools, onboarding, training, engaging and supporting schools, identifying challenges and helping schools resolve them through effective communication.

Why It Might Be a Fit

Experience in EdTech Customer Success, School Success, Partnerships or a tech-savvy Teacher who wants a new challenge, strong understanding of K-12 education and school environments, excellent relationship-building and communication skills.

Requirements

• Experience in EdTech Customer Success, School Success, Partnerships or a tech-savvy Teacher who wants a new challenge
• Strong understanding of K-12 education and school environments
• Excellent relationship-building and communication skills
• Confidence working with technology platforms and supporting adoption & usage