Customer Experience Specialist

Role Overview

The candidate will be responsible for assisting customers, resolving their queries, providing information about healthcare services, and ensuring a smooth and positive customer experience.

What You Will Do

Handle customer queries through inbound and outbound calls, assist customers with healthcare-related services, appointments, and bookings, provide accurate information about company products and services, resolve customer complaints and concerns professionally.

Why It Might Be a Fit

Excellent verbal and written communication skills, basic computer knowledge, good problem-solving and interpersonal skills, customer-focused attitude with a willingness to learn.

Requirements

• Any Graduate / Undergraduate candidates can apply
• Excellent verbal and written communication skills
• Basic computer knowledge
• Good problem-solving and interpersonal skills
• Customer-focused attitude with a willingness to learn