Commissions & Sales Operations Specialist

Role Overview

The Commissions & Sales Ops Specialist sits within Sales Operations and manages Sales and CX incentive compensation programs, ensuring alignment with corporate revenue goals. This role requires high attention to detail, strong excel skills, cross-functional collaboration, and a continuous-improvement mindset.

What You Will Do

Manage Sales and CX incentive compensation programs, investigate and manage disputes, ensure adherence to approved discount strategy, complete monthly submissions to Internal Audit related to incentive plans, and drive sales performance while ensuring operational accuracy, scalability, and compliance.

Why It Might Be a Fit

This role requires a Bachelor’s Degree, minimum 2 years in Sales Operations, Revenue Operations, FP&A, or a Finance/Accounting role with commissions exposure, and hands-on experience running a monthly commissions cycle.

Requirements

• Bachelor’s Degree
• Minimum 2 years in Sales Operations, Revenue Operations, FP&A, or a Finance/Accounting role with commissions exposure
• Hands-on experience running a monthly commissions cycle (Salesforce, CaptivateIQ, Xactly, or similar)
• Strong Excel / Google Sheets proficiency — XLOOKUPs, pivot tables, and data validation are table stakes
• Experience with Customer Relationship Management tools (e.g. Salesforce) and processes
• High attention to detail; comfortable owning processes where errors have direct financial impact
• Clear written and verbal communication — able to explain a dispute resolution to a rep and a variance to a CFO
• Working knowledge of AI tools for operational tasks — you have used LLMs or AI-assisted tools to accelerate document review, summarize deal terms, or automate recurring operational steps

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development
• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program