Senior Manager of Customer and Partner Marketing

Role Overview

Exa is building a search engine for the AI era. We’re a largely SF-based team of ~100 from Harvard, MIT, Meta, Google Research, ex-founders & dropouts alike. We’re looking for a Senior Manager of Customer and Partner Marketing to turn our customers and our commercial ecosystem into our most powerful go-to-market asset.

What You Will Do

You will own both sides of the coin. On the customer side: case studies, reference programs, advocacy, and the voice-of-customer loop that feeds product and positioning. On the partner side: joint launches, marketplace presence, co-authored content, and the mechanics of making a partnership produce pipeline rather than a press release.

Why It Might Be a Fit

This is an AI-first role at an AI-first company. You will design and deploy AI-powered workflows that compress the time from customer conversation to published asset. You will own the pipeline that converts happy customers into published proof: case studies, quantified results, quotes, logo rights, and technical deep dives written for a developer audience.

Requirements

• 5+ years in customer marketing, partner marketing, or product marketing at a B2B technology company, with meaningful time at a high-growth startup
• Deep craft evidence: a portfolio of published customer proof you personally drove
• Excellent writing
• Comfort with technical subject matter
• Experience running a reference or advocacy program that sales actually used
• Track record of co-marketing with commercial or platform partners, from joint plan through launch through measured outcome
• A proven AI builder mindset: you’ve shipped automations and internal tools using LLMs and workflow platforms, not just used ChatGPT

Benefits

• Premium medical, dental, and vision coverage
• A monthly wellness benefit
• A monthly commuter benefit
• Reimbursement for eligible egg freezing and related medical expenses up to a $15,000 lifetime maximum
• 16 weeks of fully paid parental leave for all new parents, whether through birth, adoption, surrogacy, or foster placement
• Lunch and dinner served daily
• An office stocked with snacks, coffee, and health supplements
• Fresh bread from a local bakery every morning
• Weekly milk tea deliveries
• Monthly picnics
• Parties to celebrate the wins (and each other)
• Visa sponsorship