Sales Development Representative

Role Overview

The Sales Development Representative will be the entrance door of the commercial journey, generating and qualifying opportunities for MBA Online, MBA Executive, HIPs (High Impact Programs) and In Company solutions.

What You Will Do

The SDR will answer leads with agility by WhatsApp, phone, and email, prioritizing the first contact in the minutes following the lead entry, and qualify interested parties by understanding career objectives, professional moment, profile, and investment capacity.

Why It Might Be a Fit

The ideal candidate will have experience in sales, pre-sales, consultative sales, or customer relationship, and will be able to work with goals and track indicators, such as response time, contact rate, scheduled and held meetings, and generated opportunities.

Requirements

• Completed or ongoing higher education in Administration, Marketing, Communication, Economics, or related areas
• Experience in sales, pre-sales, consultative sales, or customer relationship
• Experience in writing and speaking clearly, with a repertoire to converse with both early-career professionals and senior executives
• Familiarity with CRM (preferably Salesforce; HubSpot is a plus) and Excel/Google Sheets
• Practical use of AI generative tools in work
• Ability to work with goals and track indicators, such as response time, contact rate, scheduled and held meetings, and generated opportunities
• Genuine interest in business, career, and education
• Curiosity to research before approaching and asking good questions
• Personal organization and discipline to handle dozens of leads per day: knowing how to prioritize, manage your own agenda, and maintain the quality of service even with high volume
• Sense of urgency: understanding that response speed makes a difference in conversion
• Resilience to handle rejections and non-responses, maintaining consistency in cadence
• Collaborative profile and willingness to build processes

Benefits

• Health and Well-being: Health and Dental Plan Bradesco with national coverage, with 20% copayment
• Wellhub (Gympass) and Totalpass
• Meal and/or Food Allowance paid on VR card
• Transportation Allowance
• Extended maternity and paternity leave
• Study Grant: Integral study grant for Undergraduate, Postgraduate, MBAs, and High Impact Programs of the Saint Paul Business School
• Unlimited LIT subscription
• Exame Academy – Corporate University for Leader Development
• Exame policies to promote continuous learning
• Onboarding kit and equipment provided by Exame
• Exame break – an extra day off per year, to use as you like
• Life Insurance
• Access to digital and printed editions of Exame and Exame Casual
• Mimos and gifts on commemorative dates