Specialist, District Business Operations – AI & Innovation

On Site Full TimeTexas, United StatesExpeditors

Role Overview

The Specialist, District Business Operations – AI & Innovation is responsible for identifying, designing, developing, testing, and supporting technology-enabled solutions that improve district operations. This role collaborates with operational teams, department leadership, subject-matter experts, and other stakeholders to translate business needs into practical improvements.

What You Will Do

The Specialist will identify technology and innovation opportunities, develop new operational solutions, improve existing systems and tools, support artificial intelligence initiatives, process mapping and solution design, testing and quality assurance, project and solution management, technology governance and documentation, deployment and adoption, measure business value, support district and regional projects, and promote a culture of innovation.

Why It Might Be a Fit

The ideal candidate will have knowledge of Expeditors products, services, and operational processes, more than two years of operational experience, and demonstrated interest or experience in artificial intelligence, automation, operational technology, systems improvement, or digital transformation.

Requirements

  • Knowledge of Expeditors products, services, and operational processes
  • More than two years of operational experience
  • Demonstrated interest or experience in artificial intelligence, automation, operational technology, systems improvement, or digital transformation
  • Strong process-mapping, root-cause analysis, and structured problem-solving skills
  • Ability to translate operational problems into clear business and functional requirements
  • Experience developing, modifying, or supporting business tools and workflows
  • Strong analytical skills and attention to detail
  • Experience with Microsoft 365 technologies
  • Understanding of testing, documentation, change management, and solution lifecycle practices
  • Ability to manage multiple projects and balance urgent requests with strategic priorities
  • Strong written and verbal communication skills
  • Experience delivering demonstrations, training, or presentations
  • Ability to explain technical subjects clearly to nontechnical audiences
  • Effective interpersonal skills with the ability to collaborate with employees at all levels
  • Ability to handle company information responsibly and follow applicable security, privacy, access, and data-governance requirements
  • Willingness to continually learn new technologies and evaluate their relevance to the business

Benefits

  • Paid Vacation
  • Holiday
  • Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

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To apply for this job please visit jobs.smartrecruiters.com.

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