Role Overview
The Customer Growth Specialist is responsible for identifying, developing, and accelerating growth opportunities within existing MiDatacrédito accounts, converting business needs into concrete commercial opportunities. The role acts as a growth enabler for Commercial Management and Key Account Managers, helping to deepen relationships, structure new use cases, mobilize opportunity development, and accompany the implementation and adoption of solutions.
What You Will Do
Responsibilities include analyzing the growth potential of existing accounts, identifying unmet needs, new use cases, and opportunities for cross-selling, up-selling, and expanding solutions. The role also involves understanding client strategy, operation, and challenges, identifying stakeholders and areas with potential for expanding relationships and value propositions.
Why It Might Be a Fit
The Customer Growth Specialist converts insights and needs into concrete commercial opportunities, structuring the problem, proposed solution, economic potential, and next steps required. The role also involves qualifying opportunities with Key Account Managers, maintaining tracking on incremental pipeline, its progress, risks, blockages, and conversion probability.
Requirements
- a minimum of 4-8 years of experience
- experience in Digital Marketing and Risk and Collection Cycles
- relevant experience in commercial areas, business development, Customer Success, consulting, project management, or growth and expansion roles
- experience in digital businesses, data, technology, financial services, or B2B/B2C ecosystems is desirable
To apply for this job please visit jobs.smartrecruiters.com.
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