Role Overview
We are looking for a Microsoft Dynamics 365 CRM Manager to lead large-scale CRM and Power Platform initiatives, drive technical excellence, and manage high-performing delivery teams. This role combines strategic oversight, architecture leadership, and people management to deliver scalable, high-quality solutions that enable business transformation.
What You Will Do
Lead the technical design, architecture, and implementation of Microsoft Dynamics 365 CRM solutions, ensuring alignment with business objectives and industry best practices. Manage and mentor a team of developers, leads, and technical consultants, providing direction, performance feedback, and career development support.
Why It Might Be a Fit
Strong leadership experience managing technical teams in Dynamics 365 and Power Platform delivery environments. Deep expertise in Microsoft Dynamics 365 CRM customization, extensibility, and solution architecture.
Requirements
- Strong leadership experience managing technical teams in Dynamics 365 and Power Platform delivery environments
- Deep expertise in Microsoft Dynamics 365 CRM customization, extensibility, and solution architecture
- Solid hands-on understanding of C#, JavaScript, HTML, CSS, and integration patterns (Azure and Power Platform)
- Proven experience delivering complex, enterprise-scale CRM implementations
- Strong grasp of Agile delivery models, estimation, planning, and governance
- Excellent stakeholder management, communication, and executive-level presentation skills
- Strategic mindset with strong problem-solving, decision-making, and prioritization capabilities
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Minimum of 7+ years of experience in Microsoft Dynamics 365 CRM development and implementation, with at least 1 year in a managerial or leadership role
- Strong understanding of CRM data models, security, compliance, and enterprise integration patterns
- Experience managing budgets, delivery risk, and resource planning for complex programs
- Microsoft Dynamics 365 and/or Power Platform certifications are preferred
- Demonstrated ability to build, lead, and retain high-performing technical teams
Benefits
- exclusive health and wellness packages
- enticing rewards
- cutting-edge learning opportunities
To apply for this job please visit careers.ey.com.

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