Director, Marketing Operations, Technology, and Analytics

Role Overview

As Director of Marketing Operations, Technology & Analytics, you will lead the people, processes, systems, and measurement that enable Marketing to execute reliably, scale efficiently, and make data-informed decisions. Reporting to the VP, Brand & Digital Marketing, you will lead a multidisciplinary team that supports ezCater’s blended B2B and B2C growth model across demand generation, lifecycle, marketplace customer acquisition, and restaurant-partner GTM motions.

What You Will Do

Lead a team across marketing operations, marketing technology, and marketing analytics, ensuring marketing systems and data flows work together across platforms. Drive collaboration among Marketing, Sales, Product, and Engineering teams to build an evolved martech stack that helps realize our strategic vision and deliver AI-driven processes and technology that improve marketing workflows.

Why It Might Be a Fit

You will own the marketing measurement strategy that helps the business understand what is working, why it is working, what is incremental, and where to invest next. You will also partner closely with business stakeholders and analytics leaders across Marketing, Sales, Product, Engineering & Data Tech, and Finance.

Requirements

• 10+ years of experience in Marketing Operations, Technology and Analytics
• Proven experience leading through managers and developing high-performing, multidisciplinary teams
• Strong judgment in balancing strategic leadership with enough functional depth
• Demonstrated ability to create clarity, prioritization, and structure in a fast-paced environment
• Strong understanding of marketing data and technology architecture
• Deep experience translating marketing data into insights across the full funnel
• Experience implementing, owning, and improving marketing processes and technology
• Experience evolving the infrastructure for successful marketing web content management and landing pages
• Experience building or implementing AI enablement programs
• Excellent communication, executive presence, and interpersonal skills

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work
• Tremendous amount of responsibility and autonomy
• Wicked awesome co-workers
• Employee meal program