Customer Marketing Manager

Role Overview

Join the marketing team to support building programs that turn customers into long-term partners and advocates. Design and run lifecycle, expansion, and advocacy programs to help customers adopt more of Factbird and see the value they’re getting.

What You Will Do

Own marketing for existing Factbird customers, from their first weeks on the platform to renewal and beyond. Use product usage data to inform communication and turn insights into relevant and timely messages.

Why It Might Be a Fit

This role requires a data-informed approach, using product usage data and customer insights to inform marketing decisions. The ideal candidate will be able to turn data into actionable insights and communicate effectively with the product marketing team.

Requirements

  • Experience in customer marketing or a related field
  • Data analysis and interpretation skills
  • Ability to communicate effectively with cross-functional teams

To apply for this job please visit factbird.pinpointhq.com.

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