Role Overview
The Inside Sales & Customer Service Representative will respond to inbound sales inquiries, assist customers with product selection, and provide customer support before, during, and after the sale.
What You Will Do
Responsibilities include responding to customer inquiries, preparing quotes, identifying cross-selling opportunities, and documenting customer interactions.
Why It Might Be a Fit
The ideal candidate will be knowledgeable, courteous, and able to communicate proactively to support a positive customer experience.
Requirements
- Respond promptly and professionally to inbound sales inquiries
- Assist customers with product selection, pricing, availability, and purchasing decisions
- Prepare accurate quotes, follow up on open opportunities, and convert inquiries and quotes into orders
- Identify appropriate cross-selling and upselling opportunities based on customer needs
- Document customer interactions, opportunities, and follow-up activities accurately in the CRM
To apply for this job please visit secure7.saashr.com.
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