People Operations Associate

Role Overview

The People Operations Associate will own the moving parts that keep HR running smoothly, from payroll and compliance to ESOPs, benefits, documentation, and policies. This role will bring structure to complexity and find smarter ways to make processes faster, cleaner, and more efficient.

What You Will Do

Manage end-to-end monthly payroll processing, administer the ESOP programme, ensure statutory compliance, own all employee documentation, manage employee benefits operations, maintain POSH compliance, track and implement policy updates, and identify and implement automation opportunities in routine HR operations.

Why It Might Be a Fit

This role will evolve as the company grows, and the work will directly shape the employee experience at FamPay. The ideal candidate will have an AI-native mindset and actively leverage AI in their day-to-day work.

Requirements

• End-to-end payroll management independently on Keka/equivalent tool management.
• Advanced Excel proficiency with compensation trackers, ESOP registers, and compliance dashboards using VLOOKUP, pivot tables, and nested formulas.
• Strong knowledge of statutory compliance including PF, ESIC, PT, gratuity, and labour law basics, with ability to identify issues needing legal escalation.
• Hands-on ESOP administration experience covering grant registers, vesting schedules, cliff tracking, exercise processing, and EquityList/equivalent tool management.
• Familiarity with POSH compliance, including Internal Committee setup, complaints portal management, and timely annual filings.
• Experience managing employee benefits such as group health and term life insurance, including endorsements, renewals, broker coordination, and claim support.
• Skilled in drafting and maintaining employee documentation including offer letters, employment agreements, policy documents, and HR correspondence with legal accuracy.
• Strong process orientation with proven ability to build workflows, maintain clean records, and manage high-volume deadline-driven HR operations.
• Demonstrated ability to maintain audit readiness across HR operations — records, filings, and documentation are kept in a state where they can withstand internal or external scrutiny at any point, not just during scheduled audits.

Benefits

• Relocation assistance to make your move seamless.
• Free office meals (lunch & dinner).
• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.
• Salary advance and loan policies for any financial help.
• Quarterly rewards and recognition programs, and a referral program with great incentives.
• Access the latest gadgets and tools.
• Comprehensive health insurance for you and your family, mental health support.
• Tax benefits with options like food coupons, phone allowances, car/device leasing.
• Retirement perks like PF contribution, leave encashment and gratuity.