Senior Manager, People Operations

On Site Full TimeKuala Lumpur, MalaysiaFedEx Express

Role Overview

As the Senior Manager, People Operations, you will provide strategic HR leadership across the region, partnering with senior business leaders to drive organizational effectiveness, workforce transformation and sustainable business performance.

What You Will Do

You will play a pivotal role in shaping people strategies, strengthening leadership capabilities, driving talent and succession planning, and leading organizational change across diverse markets.

Why It Might Be a Fit

This role requires a strategic, commercially minded and people-centric leader who can navigate organizational complexity, influence senior stakeholders and develop high-performing teams within a large, geographically dispersed organization.

Requirements

  • Bachelor’s degree or equivalent qualification in any discipline.
  • Minimum 12 years of progressive Human Resources, People Operations or HR Business Partnering experience, with demonstrated regional leadership responsibilities across multiple Southeast Asian markets.
  • Proven experience supporting large, complex and geographically dispersed organizations, preferably within multinational corporations or matrixed environments.
  • Strong track record in talent management, leadership development and succession planning, including identifying critical talent, developing leadership pipelines and strengthening organizational capabilities.
  • Demonstrated experience leading organizational change and business transformation, including restructuring, workforce transitions, organizational redesign and change adoption.
  • Proven people leadership and management experience, with the ability to build, coach, motivate and develop high-performing teams across diverse markets.
  • Strong interpersonal skills and emotional intelligence, with the ability to build trust, navigate sensitive situations, manage conflicts and influence stakeholders at all organizational levels.
  • Strong expertise in employee and industrial relations, employment compliance, workforce risk management and complex employee matters.
  • Demonstrated ability to partner with senior executives, influence strategic decisions and translate business priorities into actionable people strategies.
  • Strong commercial acumen, strategic thinking and sound judgment, with the ability to balance business performance, organizational effectiveness and employee needs.
  • Excellent communication, stakeholder management, negotiation and influencing skills, with the ability to lead through ambiguity and complex organizational environments.
  • Strong analytical and problem-solving capabilities, with the ability to leverage workforce insights and talent data to support strategic decision-making.
  • Experience in large-scale, operationally intensive or labor-intensive industries such as logistics, transportation, aviation, manufacturing or supply chain will be an added advantage.

To apply for this job please visit fedex.wd1.myworkdayjobs.com.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Get the full Role Intel for this job

ReLoop.me’s full Role Intel shows the real level behind the title, an estimated pay range, a must-have checklist and the questions to ask before you apply.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!