Role Overview
Own a portfolio of US partner institutions and run their renewals end to end, from proposal to contract negotiation. Build relationships across each institution, from instructors to C-level, and grow internal champions who carry FeedbackFruits forward.
What You Will Do
Run trainings and demos for faculty and instructional designers, advise on pedagogy and product, and spot upsell and cross-sell opportunities. Bring partner feedback to the Product team with evidence.
Why It Might Be a Fit
You will have at least 3 years in account management, customer success, or partner management, and have landed renewals you can walk someone through in detail. You will be comfortable with professors and provosts, and able to negotiate with confidence.
Requirements
- at least 3 years in account management, customer success, or partner management
- landed renewals you can walk someone through in detail
- comfortable with professors and provosts
- negotiate with confidence
Benefits
- Competitive base salary plus bonuses
- 401(k) with employer contribution
- Health, dental, and vision insurance (50% contribution toward spouse and children)
- 25 days PTO (vacation and sick combined)
- A paid day off on your birthday
- 3 paid volunteering days per year
- 3 paid L&D days per year + $550 annual learning budget
- Company laptop
- Fully remote
- Unlimited access to mental health support via OpenUp
To apply for this job please visit jobs.ashbyhq.com.
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