Director, Product Operations (12 Month Fixed Term Contract)

Hybrid Full TimeDublin, IrelandFenergo

Role Overview

Fenergo is seeking an experienced leader to drive operational excellence across our Product and Engineering organisation. The role is central to how we decide what to build, align product investment with business and customer priorities, and provide transparency on roadmap decisions and delivery progress.

What You Will Do

Design and establish operational processes from the ground up, translating complex or undefined business needs into practical, scalable ways of working. Enable effective product investment and prioritisation decisions through clear, efficient and well-governed processes.

Why It Might Be a Fit

The successful candidate will be a commercially aware, process-oriented leader who combines strategic thinking with strong execution, can influence senior stakeholders and brings structure, clarity and simplicity to a fast-moving SaaS product organisation.

Requirements

  • Strong understanding of how SaaS product organisations operate, including roadmap planning, product prioritisation, resource allocation and product delivery governance.
  • Proven experience designing and implementing operational processes from the ground up, translating ambiguous business needs into practical, scalable and sustainable ways of working.
  • Demonstrated ability to bring structure to complex, cross-functional challenges, establishing clear processes, ownership and accountability.
  • Strong process design and continuous improvement capabilities, balancing effective governance with simplicity and usability.
  • Experience leading cross-functional change, influencing senior stakeholders and embedding new ways of working.
  • Strong analytical and problem-solving skills, with the ability to turn complex information into actionable insights and recommendations.
  • Experience establishing clear ownership, standards and processes to ensure the quality and reliability of operational information.
  • Excellent communication skills, including the ability to produce clear, concise executive reporting.
  • A proactive, pragmatic approach with strong organisational skills and the ability to manage competing priorities.

Benefits

  • Healthcare cover
  • Company pension contribution
  • Life assurance/ Income protection
  • Annual leave
  • 3 company closure days
  • Annual bonus opportunity
  • Work From Home set-up allowance
  • Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
  • Flexible working hours
  • Work from home policy
  • Bike to work scheme
  • Sports and social committee
  • Buddy system for all new starters
  • Collaborative working environment
  • Extensive training programs
  • Opportunity to work on a cutting-edge Fintech Product
  • Defined training and role tracking
  • Active sports and social club
  • State of the art offices in the heart of Dublin’s Docklands

To apply for this job please visit jobs.workable.com.

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