Role Overview
The Inside Sales Manager will supervise a team of 17 Sales Associates, ensuring high-quality customer service standards, meeting business objectives, and resolving customer concerns. The role requires a strong service orientation, excellent communication skills, and the ability to quickly learn company systems and platforms.
What You Will Do
The Inside Sales Manager will set priorities and expectations based on business needs, mentor and train team members, and evaluate associate key performance indicators to identify training needs and development opportunities.
Why It Might Be a Fit
The ideal candidate will have 3-5 years of prior management/leadership experience, experience using process and metrics/data to lead a team, and a strong desire to serve internal and external customers.
Requirements
- 3-5 years of prior management/leadership experience
- Experience using process and metrics/data to lead a team
- Strong service orientation
- Excellent communication skills
- Ability to quickly learn company systems and platforms
- Solid computer skills, including Microsoft Office
- Prior Trilogie and Salesforce experience is a plus
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with a company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
To apply for this job please visit ferguson.wd1.myworkdayjobs.com.
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