Inside Sales Representative

Role Overview

Ferguson is seeking an Inside Sales Representative to support customer needs by determining the best products and solutions. The role involves working together with Sales associates, ensuring timely quotations and accurate sales orders, and coordinating deliveries on behalf of customers.

What You Will Do

Responsibilities include answering sales calls, addressing and resolving customer concerns or questions, and effectively using customer relationship management (CRM) system and phone system.

Why It Might Be a Fit

The ideal candidate will have 1-3 years of prior sales and/or customer service experience, strong sales skills, and the ability to upsell. They should also be highly motivated, customer service oriented, and able to build relationships.

Requirements

• 1-3 years of prior sales and/or customer service experience
• Strong sales skills, including the ability to upsell
• Ability to quickly learn product knowledge and processes
• General digital literacy including Microsoft Office

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with a company match
• Mental health coverage
• Gender affirming benefits
• Family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities