Product Operations Specialist (Backoffice)

Role Overview

Fever’s Operations team ensures that everything runs smoothly across the company’s products and countries. The team supervises processes, identifies priorities, and streamlines ways of working to support growth and deliver a best-in-class experience for all stakeholders.

What You Will Do

The Product Operations Specialist will be responsible for managing Fever’s back offices, monitoring operational performance, coordinating with cross-functional teams, maintaining API integrations, and aligning priorities with internal teams.

Why It Might Be a Fit

The ideal candidate will have excellent communication and interpersonal skills, be a fast learner, and have a high level of English and Spanish proficiency. They will also have 2+ years of experience in similar roles and be proactive and decisive with strong problem-solving skills.

Requirements

• Excellent communication and interpersonal skills
• Fast learner with strong retention and ability to multitask in a fast-paced environment
• High level of English and Spanish (required)
• 2+ years of experience in similar roles (e.g., Product Operations, Product Support, Tech Operations, or Scaling Operations in B2C/Marketplace platforms)
• Proactive and decisive, with strong problem-solving and quick-reaction skills
• Strong command of Microsoft Office and ability to quickly learn new tools (SQL, dashboards, internal systems, etc.)

Benefits

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!
• Health insurance
• Fondo de Ahorro
• Gympass membership
• 20 days annual leave