Customer Enablement Manager – Figma Weave

Role Overview

Figma is growing its team of passionate creatives and builders to make design accessible to all. As a Customer Enablement Manager, you’ll work directly with larger customers to help them get the most value from the Figma Weave platform.

What You Will Do

You’ll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. You’ll partner with internal teams to deliver a seamless, impactful, and engaging customer experience.

Why It Might Be a Fit

If you’re energized by helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.

Requirements

• 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
• Excellent communication skills, with the ability to connect with a wide range of customer personas
• Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
• A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams

Benefits

• Benefits package