Customer Experience Analyst | Registration & Support

Role Overview

Finnet is looking for a Customer Experience Analyst to support client registration and onboarding, provide empathetic and personalized service, and solve demands quickly and efficiently.

What You Will Do

Responsibilities include supporting client registration, maintaining updated registration data, verifying documentation, and providing service through different channels.

Why It Might Be a Fit

The ideal candidate will have good verbal and written communication skills, analytical capacity, and problem-solving skills, with a focus on the client experience.

Requirements

• Bachelor’s degree or in progress
• Good verbal and written communication
• Organization and attention to details
• Analytical capacity and problem-solving
• Facility to act with different demands and priorities
• Empathy and focus on the client experience
• Proactive and collaborative profile
• Balance to conduct situations and interactions more challenging

Benefits

• Dental insurance
• Vision insurance
• Paid holidays
• Other benefits not explicitly mentioned