Customer Success Manager

Hybrid Full TimeBerlin, GermanyFired Up

Role Overview

This role is perfect for you if you enjoy conversations, take action, and are interested in being part of a rapidly growing company. You will conduct daily initial conversations with people in a phase of professional change, inform them about our offers, and follow up with a brief email.

What You Will Do

Your core tasks include intro calls with clients, matching them with our programs, and following up with them to see if the program has been applied for.

Why It Might Be a Fit

You will be a good fit if you have communication strength, empathy, active listening, and good time management skills, as well as fluent German and English.

Requirements

  • Friendly, empathetic communication
  • 1-2 years of experience in customer service
  • Fluent German and English, spoken and written
  • Structured working method

Benefits

  • 28 vacation days
  • Structured onboarding in the first three months

To apply for this job please visit join.com.

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