Sales & Marketing Operations Manager

Role Overview

Join Firework as a Sales & Marketing Operations Manager to build and scale systems, automation, and processes for the global go-to-market team. You will own Salesforce architecture, development, and optimization, and manage HubSpot and marketing automation.

What You Will Do

You will own and scale Sales Operations, manage system access, permissions, data quality, documentation, testing, and releases. You will also design and build scalable data models, workflows, custom objects, validation rules, and approval processes.

Why It Might Be a Fit

This role is ideal for someone with startup experience who combines strong technical skills with a practical understanding of how sales and marketing teams generate pipeline, convert opportunities, and drive revenue.

Requirements

• 5–10 years of relevant experience across sales operations, marketing operations, revenue operations, or go-to-market systems
• Demonstrated Salesforce architecture and development experience
• Hands-on proficiency with Salesforce configuration, Salesforce Flow, Apex, SOQL, and custom development
• Strong experience with HubSpot and marketing automation
• Proven experience building custom integrations using REST APIs, webhooks, and integration platforms or custom code
• Hands-on experience building and deploying custom AI agents connected to business systems and workflows
• A strong understanding of sales and marketing processes
• Experience supporting global sales teams and collaborating across functions and time zones
• Strong analytical, creative troubleshooting, and project management skills
• Clear communication skills and the ability to translate technical concepts into practical business solutions
• A proactive ownership mindset, comfort with ambiguity, and the ability to execute independently in a fast-moving environment

Benefits

• Dental insurance
• Vision insurance
• Other benefits not explicitly mentioned