Customer Retention Associate

On Site Full TimeSioux Falls, South Dakota, United StatesFirst Premier Home Warranty

Role Overview

Respond to and resolve customer issues, educate customers on benefits, and maintain control of conversations to retain accounts.

What You Will Do

Ensure tasks meet quality standards, comply with regulations, and answer customer objections and questions.

Why It Might Be a Fit

Career advancement opportunities, competitive benefits package, flexible scheduling, and appreciation for hard work.

Requirements

  • Bilingual skills are compensated in the form of a 10% differential

Benefits

  • Full medical benefits for 20+ hours/week
  • FREE dental and vision coverage
  • Generous time off plans including PTO, Sick Pay, and Bonus Days
  • 401(k) – dollar-for-dollar match up to 5% of total compensation
  • Special discounts and offers for events at the Denny Sanford PREMIER Center
  • Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
  • Fun Employee Parties

To apply for this job please visit firstpremier.wd503.myworkdayjobs.com.

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