Customer Experience Manager

On Site Full TimePaducah, Kentucky, United StatesFive Below

Role Overview

The Customer Experience Manager ensures all crew members are providing excellent customer service, trains staff on customer service, and leads the store to achieve customer service score goals.

What You Will Do

Responsibilities include leading front-end operations, maintaining store cleanliness, performing store manager duties, and partnering with the store manager to recruit and train staff.

Why It Might Be a Fit

The ideal candidate will have excellent communication skills, the ability to multi-task, and creative thinking to maintain composure under pressure.

Requirements

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 2 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Benefits

  • health coverage
  • financial and personal wellness support
  • reasonable accommodations for individuals with disabilities

To apply for this job please visit fivebelow.wd1.myworkdayjobs.com.


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