Role Overview
This is a hybrid position that will be located at the Foot Locker office. The role will transform complex customer data into actionable insights that guide business strategy, strengthen vendor partnerships, and support informed decision-making across the organization.
What You Will Do
Lead analyses of customer purchase, engagement, demographic, loyalty, channel, product, and digital behavior to identify meaningful trends, opportunities, and risks. Develop and maintain customer health reporting, executive dashboards, scorecards, and self-service tools that give leaders consistent access to trusted insights.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of customer metrics and analytical methods related to acquisition, retention, loyalty, segmentation, lifetime value, channel behavior, and performance trends. They will be able to communicate clearly and effectively with technical teams, business partners, vendors, and senior leaders.
Requirements
- Bachelor’s degree in Business, Marketing, Economics, Statistics, Computer Science, Analytics, or a related field
- Minimum of 4 years of experience in customer analytics, business analytics, marketing analytics, or a related analytical role
- At least 2 years of experience writing advanced SQL queries
- At least 2 years of experience working with customer, transaction, loyalty, or digital behavioral data
- Demonstrated ability to translate complex analyses into concise business narratives, actionable recommendations, and executive-ready presentations
Benefits
- Employee Discount
- Paid Time Off
- Medical | Dental | Vision Coverage
- 401(k) | Roth 401(k)
- Stock Purchase Plan
- Life Insurance
- Flexible Spending Account
- Opportunities for Advancement
- Tuition Reimbursement for Qualified Courses
- Strong Company Culture
- Employee Resource Groups
To apply for this job please visit referrals-footlocker.icims.com.

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