Role Overview
The Director of Revenue Operations leads the strategy, governance, and execution of the end-to-end Quote-to-Cash (QTC) lifecycle, ensuring Sales, Renewals, Finance, and Systems operate within a unified, scalable framework of standardized processes, aligned systems, and high data integrity. This role drives cross-functional alignment and operational excellence to improve revenue predictability, efficiency, and accuracy.
What You Will Do
Oversee deal structuring, pricing governance, discount approvals, and non-standard deal support, ensuring compliant, accurate, and billing-ready deals aligned to commercial strategy and financial guidelines. Define and enforce data standards, governance frameworks, validation rules, and cross-functional handoffs across Sales, Renewals, Finance, and downstream systems to ensure data integrity and a single source of truth.
Why It Might Be a Fit
The ideal candidate will have expertise across the QTC lifecycle, including RCA, deal structuring, contracting, billing, and revenue reporting. They will have strong cross-functional leadership and stakeholder influence across Sales, Renewals, Finance, and Operations, and experience leading deal desk operations, pricing strategy, discount governance, and complex deal structures.
Requirements
- Degree in Business, Finance, Information Systems, or a related field.
- Minimum of 10 years’ experience in Revenue Operations, Sales Operations, Business Operations, or GTM Systems.
- 7 years’ managing teams, ideally in Revenue Operations, Sales Operations, Deal Desk, or related functions.
- Expertise across the QTC lifecycle, including RCA, deal structuring, contracting, billing, and revenue reporting
- Strong understanding of CRM, RCA, billing, and ERP systems, including system design, data models, and integrations
- Proven ability to design and scale processes, governance frameworks, and operational standards across GTM functions
- Strong cross-functional leadership and stakeholder influence across Sales, Renewals, Finance, and Operations
- Strong analytical, data-driven decision-making, and problem-solving skills
- Experience leading deal desk operations, pricing strategy, discount governance, and complex deal structures
- Demonstrated program and project management capability, including backlog prioritization, release planning, and change management
- Ability to balance strategic planning with operational execution in a fast-paced environment
- Excellent communication and executive presentation skills, with the ability to convey complex concepts clearly
Benefits
- Competitive benefits and salaries
- Personal and professional development opportunities
- Flexibility
- Lots of fun
To apply for this job please visit fortra.wd12.myworkdayjobs.com.

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