Role Overview
The Data Analyst supports Fortune Society’s Education and Employment Services programs through evaluation and reporting of data related to service delivery and outcomes. The position involves identifying and determining data points for collection, working with IT and Evaluation and Quality Improvement (EQI) staff to insure data collection points are available within our internal database, conducting quality assurance exercise to ensure accurate data collection is occurring with program staff, entering data into funder databases, submitting reporting to external funders, generating routine and ad-hoc reports that supports the program by monitoring activities, contract performance and program milestones.
What You Will Do
Run reports and conduct ongoing internal and external analyses using the Agency’s Client Record Management System (CRM) as well as various external contract databases for Education and Employment Services’ related contracts and services; Engage in process documentation, staff training, and regular quality assurance monitoring to ensure accuracy in performance outcomes documented in systems, in both agency and funder databases.
Why It Might Be a Fit
The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done. The Data Analyst must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details.
Requirements
- Associate’s degree in public health, human services, criminal justice, sociology or related field preferred with a strong background in statistical analysis and/or data management
- Must have a thorough knowledge of Client Record Management (CRM) database systems, Microsoft Office, including Excel at an advanced level that includes the utilization of the Analysis Toolpak
- A minimum of two years relevant work experience, preferably in a nonprofit social service setting
- Must be detail-oriented with superior quantitative and qualitative analytical skills
- Ability to do ‘big picture’ thinking and solve problems in a way that is creative and collaborative
- Excellent presentation, oral and written communication skills coupled with exceptional people skills
To apply for this job please visit paycomonline.net.
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