Product Operations Specialist

Role Overview

The Product Operations Specialist supports the operating motion that connects what we build to everyone who sells, supports, delivers and localizes it. This role will help ensure that releases land cleanly, keep product knowledge current, and give every partner team one reliable place to go.

What You Will Do

The Product Operations Specialist will assist with recurring operations across release and launch, localization, support and knowledge, partner communication, enablement and team business operations. This includes supporting the monthly release cycle, coordinating course and content launches, and tracking post-launch follow-through.

Why It Might Be a Fit

This role requires 2+ years of experience in product operations, product support, release or program management, or a comparable cross-functional operations role in a software or platform organization. The ideal candidate will have experience writing customer-facing product documentation and fluency with product and work-management tooling.

Requirements

• Bachelor’s degree or equivalent practical experience
• 2+ years in product operations, product support, release or program management, or a comparable cross-functional operations role in a software or platform organization
• Experience writing customer-facing product documentation such as release notes or knowledge base articles

Benefits

• Medical, dental, and vision insurance
• HSA
• Employee stock purchasing program
• 401(k)
• Paid time off
• Holiday pay