Sales Manager (SMB)

Role Overview

As the SMB Sales Manager, you will focus on cultivating, nurturing, and expanding relationships with existing clients to grow the revenue of our SMB business. Your primary goal will be to drive revenue growth with your sales reps by identifying and pursuing opportunities for upselling and cross selling our products and services to current and known accounts, as well as overseeing and closing contract renewals to ensure long-term client satisfaction.

What You Will Do

Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives. Collaborate with clients to understand their business objectives and challenges and develop tailored strategies that align our solutions with their needs. Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of SMB-level client needs and a proven track record of managing sales teams and supporting complex accounts. Excellent communication, negotiation, and interpersonal skills are required. Ability to work independently and collaboratively in a people-based environment is essential.

Requirements

• Bachelor’s or advanced degree in Business Administration, Marketing, or related field
• 10+ years of experience in account management, sales, or business development
• 10+ years of experience in an Enterprise environment and/or SMB sales
• Proven track record of successfully managing and growing sales teams, developing individuals, sales performance coaching, with demonstrated ability to meet or exceed revenue targets
• Strong understanding of SMB client needs and market trends within relevant industries
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and collaboratively in a people-based environment
• Proficiency in CRM software and Microsoft Office Suite
• Strong analytical and problem-solving skills, with a results-oriented mindset

Benefits

• Competitive salary
• Equity
• Health insurance
• Retirement plan
• Paid time off
• Vacation days
• Holidays
• Professional development opportunities