Role Overview
Commercial Systems Manager to join our global business, designing, building, and running the HubSpot platform for commercial teams across 30+ markets.
What You Will Do
Own the commercial HubSpot portal, lead and deal routing, governance, data quality, integrations, AI & automation, commercial systems support, and continuous process improvement.
Why It Might Be a Fit
Shape CRM workflows, lead routing, and data processes used across 30+ markets, collaborate with Revenue Operations, Commercial, Enablement, Analytics, Engineering, Product, and Customer Success, and help build systems for Fresha’s continued international expansion.
Requirements
- 4+ years in CRM, revenue systems, or revenue operations roles, ideally within a B2B SaaS company
- Deep HubSpot Sales Hub and Operations Hub expertise, including custom objects, multi-pipeline design, complex workflows, permissions, and teams
- Experience supporting a multi-region sales team of 100+ users with different sales motions by market
- Scripting ability in Python or JavaScript against APIs, and confidence running bulk data operations at 100,000+ records
- Working knowledge of SQL and a data warehouse such as Snowflake, enough to validate CRM data and spec data feeds with Analytics
- Hands-on experience building with AI tools or agents, with disciplined change control
- Excellent written and verbal communication skills, with the ability to turn a vague request into a clear spec and push back where needed
- Strong organisational skills, with the ability to manage multiple initiatives simultaneously
- Collaborative with excellent interpersonal skills
Benefits
- Dog-friendly London HQ at The Bower, designed for collaboration
- Inclusive workforce with a culture where individuals of all backgrounds feel comfortable
To apply for this job please visit linkedin.com.
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