Account Manager, Mid-Market

Hybrid Full TimeBoston, Massachusetts, United StatesFreshworks

Role Overview

We’re looking for a driven, commercially minded Mid-Market Account Manager who knows how to turn strong partnerships into meaningful business growth. In this role, you’ll own and grow a portfolio of existing customers, uncover new opportunities, and help businesses get even more value from Freshworks.

What You Will Do

You’ll own your business, take ownership of a portfolio of mid-market customers, driving revenue through renewals, upsells, and cross-sells while consistently working toward ambitious sales targets. You’ll also find the next big opportunity, build relationships that open doors, drive deals from start to finish, and turn customer challenges into business wins.

Why It Might Be a Fit

If you love connecting with customers, spotting opportunities others might miss, and closing deals that make an impact, we’d love to meet you.

Requirements

  • 5+ years of experience in SaaS sales, account management, or solution-based selling, with a demonstrated track record of achieving or exceeding revenue targets
  • growth mindset
  • strong commercial instincts
  • executive presence
  • consultative selling style
  • collaborative, adaptable approach

Benefits

  • Dental insurance
  • Vision insurance
  • Variable compensation
  • Bonus/equity may be available

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To apply for this job please visit jobs.smartrecruiters.com.

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