Role Overview
As a Lead Account Manager at Freshworks, you will be responsible for driving revenue growth and account expansion across a defined portfolio of paying customers in the Netherlands. You will act as a trusted advisor, managing a horizontal book of strategic accounts spanning SMB, Mid-Market, and Enterprise tiers.
What You Will Do
Your responsibilities will include driving ARR expansion and retention, orchestrating seamless POD collaboration, mastering value-led expansion, engaging IT to CIOs, and owning commercial renewal cycles.
Why It Might Be a Fit
To be successful in this role, you will need to have a proven track record of growing ARR through account expansion, cross-selling, and client retention, as well as strong technical and domain depth in IT Service Management (ITSM) and modern enterprise cloud software.
Requirements
- 7+ years of quota-carrying B2B SaaS account management or direct sales experience
- Proven CIO-Level Credibility
- Strong background in IT Service Management (ITSM) and modern enterprise cloud software
- Full professional fluency in English is mandatory; fluency in Dutch is a definite advantage/plus
Benefits
- Competitive compensation package
- Attractive ARR expansion and retention commission structures
- Robust health and wellness coverage
- Pension
- Regular team socials
- Daily lunch stipend
- Business travel to the Netherlands fully supported for strategic customer milestones, EBRs, and partner events
To apply for this job please visit jobs.smartrecruiters.com.
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