Senior Growth Lead (Patient Experience)

Role Overview

Define and lead growth strategy across the Fullscript patient experience, shaping patient needs and business opportunities into measurable growth. Own growth performance across patient activation, conversion, retention, and lifecycle engagement.

What You Will Do

Own growth strategy and performance, prioritize opportunities, manage the growth marketing team, lead go-to-market planning and execution, and define growth KPIs.

Why It Might Be a Fit

Combine strategic judgment with hands-on execution, bring strong analytical and customer instincts, and enjoy building the systems and experiments that help a business grow.

Requirements

• 8+ years of experience across growth, growth product management, growth marketing, or related roles
• A track record of defining growth strategy and delivering measurable improvements in ecommerce conversion, average order value, repeat purchases, and profitable growth
• Experience leading go-to-market initiatives for product launches, partnerships, or business expansion
• Strong analytical skills, including cohort analysis, funnel measurement, experimentation, and performance reporting
• Sound positioning and messaging judgment, with experience partnering with Marketing and Creative teams to communicate customer value
• A builder mindset and strong operating discipline

Benefits

• Generous PTO and competitive pay
• Fullscript’s RRSP match program for financial health
• Flexible benefits package and workplace wellness program
• Training budget and company-wide learning initiatives
• Discount on Fullscript catalog of products