Retention Marketing Executive

Role Overview

The Retention Marketing Executive will deliver multi-channel marketing campaigns to retain and win back subscribers across 60+ specialist titles. The role involves working closely with editorial, brand, printer, and CRM teams to build authentic customer communications that reflect the unique voice of each title.

What You Will Do

The key responsibilities include delivering multi-channel marketing campaigns, managing subscriber onboarding journeys, drafting copy and design briefs, and analyzing subscriber survey feedback and campaign metrics.

Why It Might Be a Fit

The ideal candidate will have experience in subscription marketing, CRM, or audience engagement strategies, and proficiency with office collaboration software. They should also have strong written communication skills, a collaborative working style, and analytical curiosity.

Requirements

• Interest in starting or continuing a career in retention, CRM, or digital marketing
• Demonstrable experience or qualification in marketing, business, or a related field
• Practical experience delivering marketing communications or using digital collaboration tools like Google Workspace or Microsoft Office
• Capability to work collaboratively from our Bath office

Benefits

• Uncapped leave
• Enhanced parental leave
• Discounted rates with Dental care and Private Medical care
• Bonus when targets are hit
• Refer a friend scheme
• Well-being support with access to Colleague Assistant Programmes
• Opportunity to purchase shares in Future
• Salary sacrifice Pension scheme up to 5% match
• Free drinks and snacks in our offices