Marketing and Customer Experience Analyst

Role Overview

The Marketing and Customer Experience Analyst will provide customer service, monitor consumer demands, and analyze market information to improve the consumer experience and strengthen the institutional image.

What You Will Do

Responsibilities include providing customer service, monitoring consumer demands, analyzing market information, and supporting marketing campaigns and communication actions.

Why It Might Be a Fit

The ideal candidate will have empathy, emotional intelligence, and good interpersonal communication skills, with a focus on results and continuous improvement.

Requirements

• Bachelor’s degree in Administration, Marketing, Communication, Advertising, Public Relations, or related areas
• Experience in Marketing, Customer Service, Consumer Relationship, Customer Experience (CX), Customer Success (CS), SAC, or digital reputation management