Financial Operations Manager – Madison, WI

Role Overview

The Financial Operations Manager is responsible for leading day-to-day Medicaid financial operations in support of the State of Wisconsin contract. This role oversees financial processing activities including incoming mail and check handling, cash receipts, deposits, checkwrite activities, reconciliation support, financial controls, and issue resolution.

What You Will Do

Lead daily Medicaid financial operations, including mail receipt, check handling, cash receipts, deposits, transaction processing, dispositioning, and reconciliation activities. Oversee daily and weekly financial processing cycles, including scheduled checkwrite activities, ensuring transactions are completed accurately and on time.

Why It Might Be a Fit

Experience managing financial operations, transactional processing, accounting operations, banking operations, Medicaid operations, or a comparable controlled financial environment. Strong understanding of financial controls related to cash receipts, checks, deposits, reconciliation, transaction processing, and financial exception management.

Requirements

• Experience managing financial operations, transactional processing, accounting operations, banking operations, Medicaid operations, or a comparable controlled financial environment.
• Strong understanding of financial controls related to cash receipts, checks, deposits, reconciliation, transaction processing, and financial exception management.
• Demonstrated people leadership experience, including hiring, coaching, performance management, workload management, and employee development.
• Experience developing and maintaining operational procedures, internal controls, quality assurance processes, and audit-ready documentation.
• Strong analytical and problem-solving skills with the ability to research discrepancies and drive issues through resolution.
• Ability to manage multiple time-sensitive financial cycles and priorities while maintaining accuracy and strong control practices.
• Strong client-facing communication skills with the ability to communicate operational and financial issues to business and technical audiences.
• Experience partnering with Systems or technical teams on business requirements, testing, defects, enhancements, and production issues.
• Strong organizational and time-management skills with the ability to work effectively in a changing Medicaid environment.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Teams.

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies

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