Product Operations Manager II (Voice and Wifi)

Role Overview

This is a Product Management role focusing on voice and Wifi products. The Product Operations Manager II will be responsible for operational aspects of GCI’s product lines, enhancing customer experience and operational efficiency, and managing the product end of lifecycle (EOL).

What You Will Do

Evaluate and analyze consumer and partner interactions with products and services. Implement operational improvements for product lines based on analysis of service performance. Collect, analyze, and interpret user data, product usage metrics, and customer feedback to identify trends and opportunities for improvement.

Why It Might Be a Fit

The ideal candidate will have a strong ability to collaborate effectively across the organization, influence cross-functional teams, and communicate complex data insights and technical information to a range of audiences.

Requirements

• A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
• High School diploma or equivalent
• Bachelor Degree in Business, Accounting, Industrial Management, Engineering or related field
• Minimum of three (3) years of relevant experience in Product Management, Product Development, Technology Sales or Marketing, IT Development/Operations, Software Development, Technology Engineering, Financial Analysis, or Data Analytics
• Including a minimum of one (1) year of Product Management and/or Product Development experience