Customer Operations Specialist

Role Overview

Own day-to-day customer operations for assigned General Mills customers, serving as a key contact for order management and service issue resolution.

What You Will Do

Manage customer orders, investigate and resolve issues, respond to customer inquiries, and maintain accurate customer interaction and transaction records.

Why It Might Be a Fit

This role offers the opportunity to make a direct impact on customer experience and supply chain performance, requiring strong communication, problem-solving, and collaboration skills.

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field
• 3–5 years of experience in customer operations, order management, customer service, or supply chain operations
• Working knowledge of Microsoft Office and customer relationship or order management systems
• Strong communication, problem-solving, prioritization, collaboration, adaptability, and follow-through skills