Senior Partner Sales Manager

Role Overview

The Senior Partner Sales Manager will be responsible for driving revenue growth through strategic partners in Japan. This role will own a defined portfolio of partner accounts and will be accountable for building, executing, and scaling partner-led go-to-market plans that generate new pipeline, expand existing opportunities, and accelerate Genesys Cloud adoption. This is a senior partner sales role that requires strong commercial discipline, executive-level partner engagement, and the ability to influence sales motions through partners.

What You Will Do

In this role, the primary responsibilities will include (but are not limited to): Partner Sales Strategy and Execution, Partner Engagement and Business Development, and Partner Enablement and Practice Development.

Why It Might Be a Fit

We are looking for a strong commercial acumen, including an understanding of SaaS business models, partner profitability, recurring revenue, and cloud transformation. The successful candidate will act as a trusted business advisor to partners, helping them build a profitable Genesys practice while aligning closely with Genesys sales, pre-sales, marketing, customer success, and leadership teams.

Requirements

• 8+ years of experience in enterprise sales, partner sales, alliance management, or business development within the IT, cloud, SaaS, CX, contact center, or related technology industry
• Proven track record of achieving revenue and pipeline targets through partner-led or indirect sales motions
• Strong understanding of enterprise technology sales cycles, including complex stakeholder management and value-based selling
• Experience working with system integrators, resellers, technology partners, or large enterprise partners in Japan
• Ability to develop and execute structured partner business plans that translate strategy into measurable sales outcomes
• Strong commercial acumen, including an understanding of SaaS business models, partner profitability, recurring revenue, and cloud transformation
• Ability to communicate the value of cloud, AI, digital, and customer experience technologies to both business and technical audiences
• Excellent relationship-building skills, with the ability to influence senior partner stakeholders and internal cross-functional teams
• Strong pipeline management, forecasting, and sales cadence discipline
• Self-starter with a growth mindset, high accountability, and the ability to operate independently in a fast-moving environment
• Excellent verbal and written communication skills in Japanese and English
• Experience using CRM and sales productivity tools such as Salesforce and LinkedIn Sales Navigator
• Understanding of the competitive landscape across cloud, SaaS, contact center, CCaaS, CRM, AI, and digital customer engagement is preferred

Benefits

• Paid volunteer time
• August Free Fridays
• Well-being resources
• Regionally tailored programs for employees and their families
• Flexible-first culture
• Growth in the AI era
• Time to recharge and give back