Role Overview
The role involves building AI-powered experiences where they matter most, helping organizations create better customer experiences through AI-powered experience orchestration. The successful candidate will build, support, and operate technology used by more than 8,000 organizations in over 100 countries, moving AI from possibility to production in real-world enterprise environments every day.
What You Will Do
Key responsibilities include owning the end-to-end recruitment of new Italian partners, building and managing a disciplined partner recruitment pipeline, developing joint business plans, driving multi-level alignment across partner sales, pre-sales, delivery, and executive teams, and launching AI-led go-to-market motions with each new partner.
Why It Might Be a Fit
The role provides direct exposure to enterprise AI initiatives, senior ecosystem leaders, and strategic customer opportunities, expanding your influence across the Genesys partner organization while building a high-performing partner portfolio.
Requirements
- 8+ years of experience in alliances, channel sales, partner sales, or ecosystem development within enterprise SaaS or cloud technology
- Demonstrated success recruiting, qualifying, negotiating with, and closing new channel partners from a greenfield position
- Proven track record of evaluating a prospective partner’s commercial capacity, customer access, services capabilities, and ability to generate net-new sales opportunities
- Strong background in consultative or hunter-led enterprise sales, with experience creating pipeline and developing new markets through direct or partner-led motions
- Demonstrated experience building co-sell motions and joint go-to-market strategies across complex enterprise technology ecosystems
- Experience bringing AI, automation, data-driven, or cloud propositions to market through partners, with the credibility to discuss customer use cases and services models with senior partner stakeholders
- Strong forecasting, pipeline management, opportunity qualification, and deal execution discipline, with familiarity with structured methodologies such as MEDDPICC
- Excellent executive communication, negotiation, and stakeholder management skills across sales, pre-sales, delivery, marketing, and C-suite audiences
- Fluency in Italian and English
- Working knowledge of Salesforce CRM, deal-registration processes, MDF administration, and solution-selling practices
Benefits
- Market-aligned compensation package
- Commission bonus opportunities
- Flexible work arrangements
- Growth opportunities through mentorship, learning programs, leadership development, and education support
- Paid volunteer time
- August Free Fridays
- Well-being resources
- Regionally tailored programs for employees and their families
To apply for this job please visit genesys.wd1.myworkdayjobs.com.

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