Role Overview
The Associate Director of Sales Operations & Support serves as a key member of the Revenue Operations team, supporting the systems, processes, reporting, and training that enable Genesys Works’ Corporate Partnerships team to operate effectively.
What You Will Do
Create and maintain Salesforce reports and dashboards, support analysis of corporate partner renewals, growth opportunities, and operational trends, and assist in preparing reports and presentations for leadership teams.
Why It Might Be a Fit
We need a strong collaborator who brings a strategic, creative, and solutions-oriented mindset, with excellent verbal and written communication skills and a proven ability to use them to compel individuals to action.
Requirements
- 3+ years professional experience
- Experience using Salesforce, including reports and dashboards
- Experience supporting business, sales, or program operations
- Experience facilitating training, developing documentation, or supporting change management initiatives
- Strong Microsoft Excel Skills
- Excellent verbal and written communication skills
- Collaborative problem solver who brings a customer service mindset
- Strong attention to detail and commitment to data quality
- Sound judgment – ability to balance organizational policy with the site’s values and business need
Benefits
- Medical, dental, and vision insurance
- Company-paid life and disability insurance
- Generous time off to include vacation, wellness, and (10) company paid holidays
- 403(b) retirement savings plan with company match
- Communications allowance
- Flexible work arrangements
To apply for this job please visit genesysworks.hrmdirect.com.

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