Product Operations Manager

Role Overview

We’re hiring a Product Operations Manager to own how well our product actually recovers money for customers and to make sure everything we learn from that work flows back into a better product. This is a role for someone who is equal parts operator and analyst.

What You Will Do

Own recovery tracking and outcomes, turn data into insight, close the loop back to product, sharpen the operational playbook, and be a trusted partner to enterprise customers and internal teams.

Why It Might Be a Fit

If you like turning messy operational reality into clean signal, and you want that signal to directly shape an AI product that’s redefining an industry, this is a great fit.

Requirements

• 4+ years in product operations, revenue operations, strategy/consulting, analytics, program management, or a comparable data-heavy operational role.
• Genuinely strong with data — comfortable pulling, cleaning, and analyzing it yourself (SQL and/or advanced spreadsheets required; BI tools a plus), and able to turn analysis into a clear recommendation.
• A track record of finding the “why” behind the numbers and turning it into action, not just reporting it.
• Excellent written and verbal communication — you can make a complex recovery story simple for a customer and precise for an engineer.
• Highly organized and self-directed; you thrive in an early, fast-moving environment where the process often doesn’t exist yet.
• Comfortable working across customers, operations, product, and engineering, and translating fluently between them.

Benefits

• Competitive salary
• Meaningful equity
• In-person team in NYC – high ownership, fast feedback loops
• Direct impact on a company growing at an exceptional pace
• A front-row seat to building the operating system for CPG brands