Salesforce Administrator

Role Overview

As a Salesforce Administrator at Global, you’ll manage and maintain the Salesforce ecosystem, focusing on Sales Cloud, Service Cloud, and Marketing Cloud Next. You’ll work closely with teams to drive projects from concept to completion, and play a critical role in managing Global’s Salesforce setup.

What You Will Do

You’ll monitor performance, ensure data integrity, run BAU optimisation, support QA activity, and implement solutions that improve system usability and team productivity. You’ll also collaborate closely with sales, support, and marketing teams to understand business requirements and deliver tailored Salesforce configurations.

Why It Might Be a Fit

This role is ideal for a dynamic, experimentation-led Salesforce professional eager to make an impact across sales, customer support, and marketing through modern tooling, AI-powered workflows, and a relentless focus on outcomes.

Requirements

• Proven experience as a Salesforce Administrator with a strong focus on Sales Cloud, Service Cloud, and Marketing Cloud
• Familiarity with GitHub, pull requests, and source-controlled deployment workflows
• Active experience using AI tooling in day-to-day workflow
• Deep understanding of best practices for Salesforce configuration, automation, and data management
• Conviction and energy to bring direct, constructive communication and a fail-fast mentality
• Ability to work effectively with cross-functional teams and gather requirements for scalable solutions

Tagged as: CRM Administration, Salesforce