Program Management Manager – Growth Lab – Email (Hybrid)

Role Overview

The Marketing Program Management Manager is a strategic leader, dealing directly with the fastest growing companies in the world. Acting as the first line of response to clients worldwide, you look forward to collaborating with a dynamic close-knit agile team to design, implement, and continuously deliver exciting new marketing strategies.

What You Will Do

Serve as the senior point of contact for key clients, owning the relationship and acting as a trusted strategic advisor. Translate client objectives into actionable strategies and integrated marketing plans. Lead quarterly business reviews, strategic planning sessions, and performance reporting with senior stakeholders.

Why It Might Be a Fit

You’ll have direct contact with senior executives; collaborating on innovative ways to scale enterprise level business. You’ll have the opportunity to inspire others, motivating them to provide their highest level of performance.

Requirements

• 10+ years of experience leading client-facing teams in an agency or in-house marketing environment
• 5+ years in account management or client services, with demonstrated success owning senior-level relationships
• 5+ years experience on email marketing automation technology tools and CRM; bonus if experience includes push, SMS, and in-app channels
• Strong understanding of digital marketing KPIs and analytics; ability to translate data into strategic insights
• Exceptional communication skills—written, verbal, and presentation—with the ability to engage and influence at all levels
• Ability to move fluidly between high-level strategic thinking and day-to-day execution oversight

Benefits

• Competitive wages
• Comprehensive health care including medical, dental and vision coverage
• Gender-neutral baby bonding leave
• 24-26 week birth-parent maternity leave
• Generous life, accident and disability insurance minimums
• Free meals and snacks for employees who work onsite
• Fun onsite experiences