Role Overview
Join Our Team & Make an Impact. As a Customer Success Manager, you will build and maintain strong relationships with clients, understanding their evolving training needs, and drive engagement, satisfaction, and growth.
What You Will Do
Be a trusted advisor, lead seamless onboarding, drive engagement and success, unlock growth opportunities, and champion continuous improvement.
Why It Might Be a Fit
Impact and Growth, Dynamic and Collaborative Culture, Fast-Paced and Innovative, and a chance to join a company that embraces change and is shaping the future of digital learning.
Requirements
- Fluent or bilingual in Spanish
- Intermediate English proficiency
- Passionate about customer success and relationship management
- Exceptional communication and analytical skills
- Highly organized and adaptable to varied projects
- Proactive problem-solver with a growth mindset
- Team player who values collaboration and knowledge-sharing
- Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus
Benefits
- Dynamic, startup-like experience within the security of a fast-growing, 26-year old Swiss-based company
- Learn from top executives and visionaries in the learning and language market
- Full on-boarding and fast ramp mentoring program leading candidate to success
- World-class learning experience by being a goFLUENT learner
- Ability to work from any of our 20+ offices around the world
- Exciting team-building events, Summer and Christmas parties as well as afterwork activities
- Reduced hours every Friday of the year
- Private medical insurance
- Reduced hours during August
- Disability certificate will be valued
To apply for this job please visit careers.gofluent.com.
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