Role Overview
The Customer Experience Specialist provides excellent customer service by completing and processing orders, finding solutions to order issues, and communicating the transit of orders.
What You Will Do
Process inbound orders, communicate order status to customers, review accuracy of incoming and outgoing orders, collect and input orders submitted via fax, email, voicemail, or on-line order entry transmission.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, strong organizational skills, and the ability to thrive in an independent work environment.
Requirements
- Excellent skill in both verbal and written communication
- Strong organizational skills, great multi-tasker, attention to detail
- Not afraid to resolve customer issues
- Thrives in an independent work environment, self-motivated, and structured
- Skill in establishing and maintaining effective working relationships
- Customer Service focus and excellent phone skills
- Proficient in Microsoft office and NAV
- Establish priorities and make decisions
To apply for this job please visit linkedin.com.
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