Role Overview
The Customer Experience Specialist will lead front-of-house operations, conducting sales calls, and ensuring tasks are completed. They will manage challenging situations, address billing inquiries, and provide personalized follow-up to ensure payment compliance.
What You Will Do
Conducting sales calls, ensuring tasks are completed, managing challenging situations, addressing billing inquiries, and providing personalized follow-up.
Why It Might Be a Fit
The ideal candidate is energized by teamwork, motivated by improvement, and passionate about creating WOW! moments for families and staff alike.
Requirements
- 2+ years of experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
Benefits
- Competitive salary
- Employee discounts
- Health insurance
- Vision insurance
- Opportunity for advancement
To apply for this job please visit goldfish-swim-school-lacey-wa.careerplug.com.
Follow us on social media